vCenter Single Sign On Password Issues

                    

If you are Unable to login to vSphere Web client and if it says password is incorrect or account locked then you can check the status of the account through various options

1.       You can use any other users  logged in session with administrators privileges

2.       Wait for 15 minutes

3.       You can reset the same through command prompt

Procedure: 

1.      Unlocking administrator’s account using another session which is open is as follows

• Click on Home
• Go to Administration
• Select SSO Users and Groups
• Choose the administrators account right click and click Unlock

2.      Wait for 15 minutes

You can wait for 15 minutes as because by default account lockout policy is set to unlock after 15 minutes this should work fine in most of the cases.

3. Resetting Administrators password through command prompt 

     If SSO server is installed on Windows server then you can reset the password through               command prompt also

• Login to SSO server as admin 
• Go to command prompt Start > Run, type cmd, and click OK
• Navigate to SSOInstallDirectory through default installation directory i.e.
• C:\Program Files\VMware\Infrastructure\SSOServer.
• Run the command :   rsautil reset-admin-password
• Provide the master password which was given during SSO installation it should accept even if it is changed
• Enter the name of the administrator account which needs password reset
•  Type the new password and confirm it again

·         This should fix the issue

Bootmgr is missing ERROR ...!!!!!!!!

Bootmgr is missing ERROR

I had a tough time with windows server 2008 R2 when it gave me an error as 

“ BOOTMGR IS MISSING  PRESS CTRL+ALT+DEL TO RESTART”

After lots of struggling hours on internet and consulting many experts I was able to boot my server normally, it was very important server to retain as many things depended upon it .Things that I have tried were changing the boot options from settings and trying to boot and tried to explore other options too… things which worked were when I tried to explore through repair options,(I took a snapshot of the machine before attempting these as it was virtual machine)

1.   Boot your server from CD\DVD
2.  Click next and select Repair your computer 
3. Select first option and click next
4. Select command prompt
5. Type diskpart and enter
6.  Type list Volume and enter  
7. Check which is the system reserved partition (basically it would be 100 MB check the drive letter too)
8. Select the volume which is assigned to system reserved partition eg. Select volume 1 and enter
9. Type active and enter this would give message like ’DiskPart marked the current partition as active'
10. If you type list volume again it would shoe asterisk (*)which is active
11. Now type list disk and enter
12. Select the disk where your windows is installed typically its disk0 hence type Select Disk 0 and enter
13. Type list partition and enter to list partitions which may display message like Partition 1 is now the selected partition
14. Exit diskpart now
15. You can additionally try system file checker commands too like sfc /scannow which inspects all important windows files and if it finds any issues with them it replaces them
16. Restart your server machine and check if that’s boots properly.

Hope this helps resolving the above issue.

Failed to create SQL server certificate Error on SCCM installation

I came across one more error while installing SCCM 2012 which says Failed to create SQL server certificate Error on SCCM installation, tried to Google again on the same to find root cause it was found that the account with which you install the SCCM set up should be local administrator on that machine which my account was but more condition is it should also be added onto sysadmin group on the sql server it is connecting to. After adding the user to these groups installation completed smoothly. Enjoy installing SCCM.

Error :

Could not connect or execute SQL query error on SCCM installation

While installing SCCM 2012 I came across one more error as Could not connect or execute SQL query as shown below hence tried to Google for the solutions to rectify the same .

If many instances are running on sql server they try to run on port 1433 for specific IP hence it is better to turn off Listen All but the changes which would matter here are protocols for instance under  IP All settings through configuration manager on SQL server should have 1433 listed and listen all setting to be given as NO. Specifying the port number is the key here, clear all the dynamic ports number and don’t forget to restart the SQL services once changes are made.

How do I get rid of Dynamic ports Enabled Error on SCCM installation?

How do I get rid of Dynamic ports Enabled Error on SCCM installation?

We use configuration manager to specify the ports TCP port 1433 and to disable the dynamic ports .Even though it again says us to use static port 1433, hence one should disable dynamic ports (field set to a blank string) ie this can be set to blank through SQL server configuration manager as shown below, this should fix the error.But make sure you restart the sql service before trying to attempt for it again.

Is Happiness a Mystery?

It’s an attempt to put something on what HAPPINESS mean to me .Word happy has a letter ‘Y’ in it hence people can be happy but happiness has ‘I ‘in it which means it starts with me or myself , I can either feel it or sense it, it’s a state of self-containment and self-satisfaction.
Feeling regretted is human tendency, it comes to us by nature, these are the signs that make you a human being who really cares for others and it tells us that you are indeed open to learn from your mistakes but one should continuously look towards learning from your past successes too which would take you towards excellence and making you more capable of achieving successes with perfection.
Being true to yourself is one more factor that tests your character and patience ,one should keep evaluating himself to judge your progress because that’s the key for the happiness , happiness cannot be defined by the surrounding atmosphere, it’s a process of self-judgement which evolves from within, you can only feel it, you can always try to share it but it depends upon the person who is at receiving end, you cannot simply make him happy only by sharing your happiness but it’s a process which enables him to feel that happiness. And yes I would say its individuals business of realising those moments for himself. Being true doesn’t mean just standing for the true or best it also means that you trust yourself and that you will rightly succeed someday despite keeping odds against you. One should keep evolving and strive for the best to deliver.
Sometimes I feel happiness as mystery as we fail to understand it or define it though we can feel it or see its happening. Defining it for someone could be tough task; we could even miss it from enjoying it, if we start consciously monitoring our responses or our feeling to certain activities which makes us happy. May be happiness is something that we can only pursue and maybe we can actually never have it.

Cloud based service desk:

Help desk software applications are a database of customer information, call reports, solutions guides and service agreement levels.

In a quest to automate their tools, companies would look to automate their service desks in order to make it cost effective and to be able to make the whole process user friendly through self-service features of cloud and its ability to be used anytime from anywhere it would fetch potential benefits to companies. One can customise tools as per his needs, features one can expect could be

·         Customise incident management ,

·         Remote user access,

·         Maintaining knowledge base

·         Improved issue resolution

·         Quicker responses to events

·         Tracking inventory and assets,

·         Web based application software usage

·         Speedy deployments

·         Embedding ITIL process based rules for incident management.

With increasing demand to provide world class services within the small budgets for small-medium businesses and ever increasing customer expectations , businesses are looking for the optimised ,expandable solutions .

Many organisations fail to customise the infrastructure to maintain their helpdesk on time. You expect to grow with time and also your capabilities to deliver business requirements in a time saving and cost saving capabilities.

Features it has to provide are

1. Automation of Ticket Management: ability of the solution to support the existing support solutions which processes with rule-based triggers, notifications and views.

2. Any channel connect & support: To improve customer engagement on their own terms, managing   support processes centrally with multiplatform support it can be email, Web, social media, online chat, community forums and also supporting it over mobile phones.

3. Easy to Implement: it has to be easy & faster to implement

4. Reporting: ability of the people concerned in getting reports and analytics to track incident metrics , CSI customer satisfaction index, performance of analysts , resolution time etc.

5. Tracking events: time stamping the events to manage SLAs,

6. ITIL based best practices integration support: to follow industry accepted best practices.

7. Integration: the helpdesk processes have to be integrated with all other related application to function properly and reduce time for resolution.

8. Scalable, highly available and secure helpdesk: it needs to provide scope for live backup, disaster recovery

Service desks would definitely be interested to look to explore the benefits from self-service, easy to use, improved agent productivity, online manageable applications. Cloud-based hosting offers continual support, backup and maintenance ,Cloud based service desk would be web based solution , one can launch it through web browser the data would be managed at a remote place accessed from any location with ability to view the tickets raised and the progress of the same .it would also provide access to online knowledge database. The knowledge base provides a quick way to look up products and services customers use and determine how to resolve issues.